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Senior Customer Success Manager

Senior Customer Success Manager

  • Anywhere
  • 55k/year - 65k/year USD / Year

BDL Recruitment

Looking for a new Senior Customer Success role?

If you’ve got a background in managing large scale l&d projects then you could be exactly what they’re looking for.

Interested? Then read on…


Tell me more about the role…

You will be primarily accountable for managing high level and high value accounts on a high touch customer success model.

Working from home, you’ll report to the Head of Customer Success and will be tasked with the following:

– Managing and building long term relationships

– Managing all aspects relating to the allocated accounts

– Growing and developing the allocated portfolio


What experience do I need?

My client wants someone who’s got a background in managing large scale l&d projects.

They’ll also need you to have a background in working with high value, FTSE level accounts and high touch customer success.

In addition, you’ll need the following:

– Outstanding communication skills

– The ability to convey with c-suite

– Exceptional commercial knowledge

You’ll also need to be the following:

– Able to work autonomously whilst being a productive member of a team

– Travel as and when required

– Passionate about the learning and development space

If you’ve got all of that, then you could be perfect for this Senior Customer Success Manager role and we’d love to see your CV.


What can I earn?

This Senior Customer Success Manager position offers an attractive basic salary of up to £65,000 per annum.

On top of this, you can expect to earn a performance related bonus of up to £15,000 per annum if you hit your personal targets.

In addition you’ll get other benefits which include the following: 

– Work from anywhere policy

– Unlimited annual leave

– Private healthcare


Tell me a bit about the hiring company…

The business you’ll be working for is a learning technologies business working with brands with globally recognised brands.

They’re a great company to work for. People join them for many reasons, such as they:

– Have exceptional staff retention

– Look after their people and grow from within

– Hold an exceptional reputation for product, across the globe


Think you’ve got what it takes?

If you think you’re the perfect fit for this Senior Customer Success Manager role, then click the ‘Apply Now’ button, send us your CV and we’ll consider you for the first round of interviews.

Upload your CV/resume or any other relevant file. Max. file size: 39 MB.

Job Overview
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Offered Salary
55k/year - 65k/year
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